Shipping policy

Shipping Policy

Effective Date: September 24, 2026

1. Order Processing All orders are processed within 2–5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. During high-demand periods, processing times may be slightly longer — we will notify you if there is a significant delay.

2. Shipping Locations We ship from our fulfillment centers in Canada. We offer shipping to customers across Canada and internationally. Certain remote regions or countries may not be eligible for delivery — if your location is not supported at checkout, please contact us at info@nobilinutrition.com.

3.1 Domestic Shipping (Canada)

Shipping rates are calculated at checkout based on order weight, dimensions, and destination.

3.2 Domestic Shipping (Turkiye)

Shipping rates are calculated at checkout based on order weight, dimensions, and destination.

4. International Shipping We ship to select international destinations. Estimated delivery times for international orders are 10–21 business days, depending on the destination country and customs processing times.

International shipping rates are calculated at checkout.

5. Customs, Duties & Import Taxes For international orders, customs duties, import taxes, and fees may be imposed by the destination country. These charges are the sole responsibility of the customer and are not included in our product or shipping prices. Nobili Nutrition has no control over these charges and cannot predict their amount.

We recommend checking with your local customs authority before placing an order if you are unsure about applicable fees.

6. Shipping Carriers We work with trusted carriers to deliver your orders, which may include Canada Post, UPS, FedEx, and DHL, depending on your location and selected shipping method.

7. Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website. Please allow up to 48 hours for tracking information to become active.

8. Delayed or Lost Shipments If your order has not arrived within the estimated delivery timeframe, please contact us at info@nobilinutrition.com. We will investigate the matter with the carrier on your behalf.

Nobili Nutrition is not responsible for delays caused by customs processing, weather conditions, carrier disruptions, or incorrect shipping information provided by the customer.

9. Incorrect Shipping Address Please ensure your shipping address is accurate before completing your order. If an error is identified after the order is placed, contact us immediately at info@nobilinutrition.com. We will do our best to update the address before shipment, but cannot guarantee changes once the order has been dispatched.

10. Damaged Shipments If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the damage. We will arrange a replacement or refund as appropriate.

11. Contact Us For any shipping-related questions, reach out to: Nobili Nutrition Email: info@nobilinutrition.com Website: www.nobilinutrition.com